Words "we listen so you can too"

We take the time to fully understand your hearing and lifestyle needs.

Why choose
Mackay Hearing?

Treating hearing loss and auditory processing issues is easy and non-invasive – and we are here to help.

Your journey toward improved hearing can commence today!


Local Expertise

At Mackay Hearing, we listen - so you can too! Our team of locally based hearing experts is dedicated to understanding and improving your unique hearing health needs right here in our community.

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Exceptional Value

We are committed to providing exceptional value for money and delivering an unmatched client experience. Our focus is on your satisfaction and well-being.

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Independent Clinic

Mackay Hearing is proud to be the only 100% locally and independently owned hearing clinic in Mackay, ensuring personalised care and attention every step of the way.

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Advanced Solutions

Offering the latest products suitable for our tropical environment, we have an experienced clinician with qualifications in both audiology and speech therapy, ready to assist you with non-invasive treatments for hearing loss and auditory processing issues.

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Who we are

Treating hearing loss and auditory processing issues is easy and non-invasive – and we are here to help.

We provide the full range of hearing services – testing and treatment for hearing loss and central auditory processing disorder, tinnitus counselling, custom ear plugs and ear wax removal.

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Logo with text 'meet Jodie' in gray and pink

Meet Jodie, our head audiologist and founder of Mackay Hearing. With a Masters of Audiology and a background in speech pathology, she’s passionate about providing high-quality, personalised hearing services.

Jodie leads with a holistic approach, ensuring each client receives tailored care. Outside the clinic, she enjoys reading, playing piano, and raising her three daughters, all while staying dedicated to her community.

A man with a shaved head smiling at the camera on the left, and on the right, another man examining an elderly man's ear using an otoscope during a medical checkup.
The image features the word 'Ben' written in a cursive, beige font on a plain white background.

Meet Ben, our clinic’s audiometrist. With a background in town planning, he’s now a dedicated hearing health professional passionate about supporting adults with hearing loss.

Ben specialises in hearing testing and rehabilitation and loves bringing high-quality services to clients in Sarina, Mirani, and Bowen. Outside the clinic, he enjoys swimming, surfing, bushwalking, and exploring Queensland with his family.

The team at Mackay Hearing are your locally based hearing experts, and we are committed to improving hearing health across our region.

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"Latest technology suitable for our tropical environment" in pink and gray text.

We offer products with cutting-edge technology that areproven to be effective in our humid tropical environment

A woman with short brown hair and earrings speaking into a microphone during a news interview. She is wearing a dark green top and appears to be indoors. Text on the screen identifies her as Jodie Miles from Mackay Hearing, on a 7 News broadcast.
A promotional poster for a hearing health campaign featuring two smiling women, one with red hair and eyeglasses and the other with blonde hair, with the slogan "Hear for you" and an illustration of an ear with a hearing device, along with a small red heart symbol.
Handwritten text "tailor made individual" in beige color.

We offer a range of hearing aids to suit all tastes, budgetsand hearing loss in various styles, colours and models.

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Hearing support organisations and information

Our Accreditations